WhatsApp · Updated October 2026

WhatsApp Scam: When the Person in the Chat Is Not the Firm

A WhatsApp scam is a payment asked for in a chat you did not type into existence. The name on the profile can be a broker, a bank, a relative or the police. We investigate losses as a cybersecurity company — we do not replace the bank, the card scheme, or the police.

The tell

How a WhatsApp scam usually starts

  • A number you do not have saved asks you to move a conversation off a website.
  • A 'broker' or 'compliance officer' only exists in that chat.
  • A relative's photo is on a new number that wants money today.
  • A QR code or a payment link is the only next step.
  • You are told not to call the real firm or the bank.
Why it works

The chat is the office

Real firms you typed yourself do not need WhatsApp to take a deposit. A WhatsApp scam needs you off the record. Keep the chat. The date and how you paid open the file.

Check

Chat or the real firm

  • You typed the official number or domain.They wrote you first.
  • They will speak on a published line.They refuse any channel they do not control.
  • A payment goes to the firm on the register.A payment goes to a personal name or a new wallet.
What to send

The chat file

The number and the display name

One screenshot of the header is enough.

The message that asked for the payment

Keep the time on the screenshot.

How you paid

Card, bank or crypto. Send the date and how you paid. The first look at the file is free.

FAQ

Frequently asked questions

Is every broker on WhatsApp a scam?

A real firm can have a published WhatsApp. A WhatsApp scam is a number that found you, that will not meet a register, and that asks for a personal payment.

They used my family's photo.

That is impersonation. Call the person on a number you already had. Then send the chat screenshot and the date you paid.

Can you message them as me?

No. We do not phone you as the firm. We investigate the file.

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Forensics Source Group is not affiliated to this broker. We cannot close an account or confirm a balance. We investigate losses as a cybersecurity company — we do not replace the bank, the card scheme, or the police. Write the date and how you paid.

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