To dispute an online transaction you go to the bank or the card scheme. They have the payment. We investigate the file that explains why that payment was not a trade. We investigate losses as a cybersecurity company — we do not replace the bank, the card scheme, or the police.
A dispute is their process. A forensic file is the story next to it. Send the date and how you paid so we can place it next to the public record. The first look is free.
The merchant text, not a crop that hides it.
The chat or email that sold the deposit or the fee.
The site you actually used.
Concrete cases from our forensic review archive: a regulated broker whose card deposits were disputed successfully · an exchange brand behind disputed card deposits · a broker whose card-payment clients we supported in disputes
No. The bank or the card scheme files it. We investigate the file you send.
That is common. Send that string, the date and the URL. That is the investigation.
Authorising a payment is not the same as receiving the service. Keep the messages that show what you were told.
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Forensics Source Group is not affiliated to this broker. We cannot close an account or confirm a balance. We investigate losses as a cybersecurity company — we do not replace the bank, the card scheme, or the police. Write the date and how you paid.