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No — ePlanet Brokers is a real business. But the scam reports around it are under active investigation, and if you lost money to someone using its name, that is exactly what we investigate.
Send this to Forensics Source GroupePlanet Brokers is an offshore broker running MT5 and cTrader with leverage to 1:500, structured through Comoros and Vanuatu entities, excluding EU residents. These are the facts that check out on public registers — the complaint record is what our review is still working through:
Checking out is not the same as closed: the complaints against ePlanet Brokers are under active investigation, and none of the facts above protects you from a fake. Most 'eplanet brokers scam' searches trace to impersonators, not the platform itself — the ones that don't are the reason we investigate.
One more thing before you deposit: the complaints around ePlanet Brokers are under investigation — by us, not by a regulator. Trustpilot shows 4.5/5, but Trustpilot itself has removed fake reviews from that profile. Documented negative themes include winning accounts frozen under “arbitrage” suspicion (a $3,000 deposit with a $6,183 balance frozen), an allegation of $2,900 taken, waves of review inflation, and a one-withdrawal-per-day cap. Elevated-risk offshore: verify the entity and read the terms before depositing.
Both feel identical from the inside. They are fixed by completely different routes — and the fastest way to tell them apart is to ask three questions.
If it is the real platform: your dispute runs through its formal complaints process, then the regulator or ombudsman. Slow, but it usually works. If you are a winning trader whose account was frozen on an “arbitrage” accusation, preserve your trade logs and statements — that specific dispute is assessable, and it is different from a service complaint.
If it was an impersonator: you were never a customer of ePlanet Brokers at all. A clone site, a fake “account manager”, a lookalike domain — the money went to criminals, not to the platform. That is fraud, and speed decides what can be recovered.
The three questions: did you type the official domain yourself, or follow a link, advert or message? Did anyone contact you first? Were you asked to pay a personal account or a different domain? If any answer is wrong, treat it as impersonation — and start here.
No — ePlanet Brokers is a real business: Operates through ePlanet Brokers LTD (Comoros IBC HY00923038) and Nebula Ventures Ltd, which holds a Vanuatu VFSC financial-dealer licence (700819) — a real offshore licence, but with no tier-1 (FCA/ASIC/CySEC) coverage, and EU residents are excluded. The scam stories you see online usually trace to fakes borrowing its name — and the ones that don't are part of our active investigation. But read the note above first — the business is real, and so are the caveats.
Yes — Operates through ePlanet Brokers LTD (Comoros IBC HY00923038) and Nebula Ventures Ltd, which holds a Vanuatu VFSC financial-dealer licence (700819) — a real offshore licence, but with no tier-1 (FCA/ASIC/CySEC) coverage, and EU residents are excluded. You can verify it yourself on the public register of the named regulator.
Almost certainly not. Impersonators borrow the name, the logo, even the licence number. The real company knows nothing about it. Keep every message, receipt, URL and wallet address — that evidence is what an investigation builds on.
The domain you actually used, the date, and whether it was a card, a bank transfer, or crypto. Or the name of the person who told you to pay. Or one screenshot. Where the same payment shows up from other people, those files can sit together as a class action. The first look is free.
Type the official domain yourself — eplanetbrokers.com — never follow a link from an advert, email or message. Then check the regulator's public register, which lists the firm's genuine website. If your domain differs by even one character, it was a fake.
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Forensics Source Group is not affiliated to this broker. We cannot close an account or confirm a balance. Write the date and how you paid.